TableSolution

Leading Restaurant Reservation and Customer Manager System in Japan

Connects with NEC mobile POS

KK Vesper was looking for a lean and efficient Ruby on Rails development team to augment their in-house team in building their online restaurant reservation and customer management system. The decision to have an external development partner wasn't easy for Vesper as they'd had an unpleasant experience with another outsourcing firm. The one month trial got extended to a more than happy year long association between VinSol and Vesper KK. VinSol helped Vesper build Japan's first and fastest, clutter-free Restaurant reservation experience available on desktops, tablets and smartphones. Together, VinSol and Vesper have built various highly used features like enabling Restaurant to create menus, view reservations, manage floor-wise layout and view available tables. A franchise can view its different restaurants across the region and can share customer and visit-history across restaurant locations. Customers personal preferences are captured to ensure better service to them at any restaurant location they visit belonging to that franchise. Restaurant can also use our widget by embedding it on any web page to allow customers to make reservations directly from pages such as the restaurant's home page. We also worked on building APIs to integrate TableSolution with Japan's leading leading cloud based POS platform.

CHALLENGE

To build an online system which help restaurants getting reservations right every time and develop APIs to interact with external systems.

RESULT

A large number of Restaurants in Japan are using TableSolution for managing reservations and customers with complete insight to the reservations status and customer preferences

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